Office of Patient Experience
The Office of Patient Experience exists to help patients, caregivers, families, visitors, physicians and staff work together to create the best possible experience for everyone at UK HealthCare. This is done in a variety of ways, including:
- Customer Relations
- Patient Satisfaction Surveys
- Patient and Family Advisory Councils
- Patient Experience Awards
- Employee Engagement
- Eldercare Navigation
- Patient Centeredness
Contact
Speak up!
To help prevent errors in patient care, UK HealthCare participates in the “Speak Up!” program sponsored by our accrediting organization, The Joint Commission.
If you have any questions please email UKHCCustomerService@uky.edu or call us at 859-257-2178.