Erica Smith, OD

  • Ophthalmology and Visual Sciences
4.65 out of 5

Specialties

About

Faculty Rank

  • Assistant Professor of Ophthalmology

Training & Education

Degree

University of Alabama Birmingham School of Optometry

Insurance Information

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Ratings & Reviews

4.65 out of 5
31 Reviews

The star rating is a calculation based on feedback from our patients using our nationally-recognized Press Ganey Patient Satisfaction Survey. Learn more about our survey process. Responses are measured on a scale of 1 to 5 with 5 being the best score.

  • Patient Review

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    June 3rd 2022
    For my first visit with her as a new patient, Erica Smith didn't take any time to ask about me why I was seeing her just seemed very rushed and had no clue what my office visit was for.

    Patient Review

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    June 2nd 2022
    First time to see Dr. Smith. She was terrific - answered all my questions and set me at ease.

    Patient Review

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    May 16th 2022
    I would definitely recommend the eye doctor to family & friends.

    Patient Review

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    April 21st 2022
    Very courteous and knowledgeable people at every point of my eye care.

    Patient Review

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    April 13th 2022
    The doctor is/was wonderful. I would however hesitate to recommend this location to anyone for fear they too would have to jump through hoops to get seen in an emergency.
    • Patient Review

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      April 8th 2022
      Ophthalmologist was new to me and she showed a lot of concern. She spent the right amount of time with me. She showed a lot of concern for my condition.
    • Patient Review

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      April 1st 2022
      Though I liked the doctor, I could not recommend this facility in good faith. Business operations could use some improvement from start to finish.
    • Patient Review

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      March 16th 2022
      Dr. Smith was excellent!
    • Patient Review

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      March 16th 2022
      Dr Smith was exceptional. Capable, comfortable and helpful.
    • Patient Review

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      March 1st 2022
      I would always recommend the eye specialist @UK. Thank you for caring for ageorgia with such excellent care!
    • Patient Review

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      February 3rd 2022
      Dr.smith was wry professional and through with the exam. Results were discussed onsite.
    • Patient Review

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      January 31st 2022
      I have already recommended this office and *Dr. Smith to friends. Much more experienced and thorough than Value Vision.
    • Patient Review

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      January 4th 2022
      Dr. Smith has consistently shown concern for my understanding of what's going on with my eyes and is thorough in her explanations
    • Patient Review

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      December 20th 2021
      The comments above concern my doctor and not the nurse practitioner. However, I am not sure whose job It was to take care of an Issue I faced. I was unhappy with the fact that although I was given an eye dilation medication, the doctor only fleetingly suggested that I could (rather than should) wear dark sunglasses after leaving the hospital and no mention that I could wait a little before driving was made. More importantly, no sunglasses were offered (they provided them to my husband at the Shriner's facility). When I left the hospital building it was sunny and it was a big shock to my eyes. I had to partially close my eyes while walking to get to my car. Fortunately, I had sunglasses in the car and wearing them helped a little.
    • Patient Review

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      December 17th 2021
      Great personality. I couldn't ask for more.
    • Patient Review

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      December 15th 2021
      All was good.
    • Patient Review

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      November 30th 2021
      No attempt to know me. I was "a pair of eyes." The assistant took the history, not the doctor.
    • Patient Review

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      November 29th 2021
      Very good experience - Very much appreciate when staff and physicians listen [and don't cut you off in mid sentence]
    • Patient Review

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      November 17th 2021
      Would recommend to anyone
    • Patient Review

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      November 16th 2021
      Dr. Smith has a great bed-side manner. She doesn't waste any time but she also doesn't rush the process. She is careful during her examinations and explains what she sees and impact on my health.
    • Patient Review

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      November 16th 2021
      Most optometrists impress me as someone who could be replaced by a machine -- it's all "Is 3 better than 4?" followed by a prescription for a new pair of glasses. However, Dr. Smith was clearly thinking about the problem I was having, ruled out some silly theories proposed by other doctors, and made a clear recommendation (which probably isn't going to work, but apparently there isn't a clear diagnosis of the problem). I think the problem is that the tools being used aren't good enough.
    • Patient Review

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      November 15th 2021
      Was very efficient, didn't waste any time. Answered all questions, very personable. Would highly recommend
    • Patient Review

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      November 10th 2021
      Good
    • Patient Review

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      November 9th 2021
      Overall very good with exception not being informed of delay
    • Patient Review

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      October 29th 2021
      This was my very first visit with Dr. Erica Smith (and the Richmond office) and I was pleased with this visit, (I was a previous patient of Dr. Caudill at the KY Clinic - Lex. Office). During the exam, Dr. Smith informed me of any issues regarding my eyes, she explained things well, and answered all of my questions (i.e., cataracts, glaucoma, contact lens, my stigmatism, etc.). Dr. Smith addressed my concerns and did not make me feel as though I was being rushed or getting on her nerves. She was very personable, patient, and professional. She has a very pleasant demeanor and made me feel very comfortable being there.
    • Patient Review

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      October 21st 2021
      Dr. Smith is a wonderful provider. She did a good job of explaining everything and answering my questions. I really appreciate her and her care!
    • Patient Review

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      October 5th 2021
      Excellent!
    • Patient Review

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      September 21st 2021
      The Good Doctor
    • Patient Review

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      September 16th 2021
      Cannot describe how professional/wonderful she was; know she was busy but she took a lot of time with me, was very patient and kind to discuss lots of options, include another provider (your contact lens person) and helped me weigh out decision making very thoughtfully. It took a lot of her time and I am so appreciative!
    • Patient Review

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      August 31st 2021
      *Dr. Smith was great.
    • Patient Review

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      August 24th 2021
      Dr. Smith was a very good provider, no complaints whatsoever. The resident working with her, though, was amazing! Very kind, knowledgable, put me at ease.