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Your Visit
Once you arrive at UK Chandler Hospital, please come to the Admitting Department. Admitting is located on the first floor of the main hospital, through the revolving door. The information desk at the main entrance is available to assist you. After you register, you will be shown to a room. You may pre-register by calling Admitting and Registration Services at 859-257-3698 as soon as you know that you are going to be admitted or have a test or procedure done at UK Chandler Hospital.
When your physician determines that you are ready to leave UK Chandler Hospital, a discharge order will be written. Your medical team will talk with you about your future health care needs. You may want to make arrangements with a family member or friend to help you when it is time to go home. For assistance with discharge planning, please call Patient and Family Services at 859-323-5501, 8 a.m. to 5 p.m., Monday through Friday. When leaving, be sure you understand the following:
- Your medications
- Your plans for follow-up care
- Who you should call if you have a question or problem
- Recommended diet and any activity restrictions
Collect all of your belongings and double-check closets and drawers. If you have anything stored in the hospital safe, please call Hospital Security at 859-323-6946, Monday through Friday, 8 a.m. to 5 p.m., to claim your items.
If you want late-arriving mail and gifts to be sent to an address other than the one provided when admitted, please contact the Volunteer Office at 859-323-6023.
Assistance is provided to patients and their families to find transportation to another health care facility or to their homes. Call Patient and Family Services at 859-323-5501, Monday through Friday, 8 a.m. to 5 p.m.
Most follow-up care is provided at the Kentucky Clinic, located across the street from the hospital. For more information or to schedule an appointment at the Kentucky Clinic, call 859-323-5000, Monday through Friday, 8 a.m. to 5 p.m.
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