Accounting

Billing and Financial Information

UK Chandler Hospital files insurance claims as a courtesy to you. We are a preferred provider in many managed care and health insurance plans. Please make sure we are on your insurance carrier's list of participating hospitals. If we are not, you may be financially responsible for your bill. If UK Chandler Hospital is not on your list of participating hospitals, it is still possible to access our services. You will need to get proper approval from your health plan.

Deductibles, private room differences and any patient balances due may be paid at discharge or we can send you a bill in the mail. We can also set up a payment plan for you based on set guidelines. Your bill can be settled with cash, check, Visa or MasterCard.

Kentucky Medical Services Foundation (KMSF) will bill you or your insurance carrier for any services you receive from physicians. UK Chandler Hospital will bill you or your insurance carrier for non-physician or facility charges such as room and board, nursing services, laboratory services and medical supplies.

For questions about your bill while you are in the hospital, call our Financial Counselors at 859-323-5806 or Patient Accounts Customer Service Representatives at 859-257-8111.

To request an itemized statement of your account, call Patient Accounts at 859-257-8111 or toll free at 800-288-2779. The process takes about five business days after your discharge date. Patient Accounts office hours are 8 a.m. to 4:30 p.m., Monday through Friday.

Requests in writing may be sent to:

Patients Accounts Department
University of Kentucky Chandler Hospital, H102
800 Rose St.
Lexington, KY 40536-0084

Physician services are billed separately by Kentucky Medical Services Foundation (KMSF). For questions about your bill, contact KMSF between 8 a.m. and 4 p.m., Monday through Friday. Call 859-257-7900 or toll free 800-967-2131.

Requests in writing may be sent to:

Kentucky Medical Services Foundation
729 South Limestone
Lexington, KY 40508

Insurance information >>

To make an appointment or find a physician, please call UK HealthCare at 859-257-1000 or toll free 1-800-333-8874.
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Page last updated Wednesday, January 31, 2007 3:02 PM