Accounting
Financial Arrangements
If your hospitalization was scheduled in advance, you may already have
provided a financial counselor with insurance information and completed
financial arrangements. If preauthorization or precertification of your
child's admission is required by your insurance company, please make the
necessary contacts with the preadmission counselor before admission. If
you have any questions or problems with this process, the admitting counselor
will be glad to assist you. For more information, call (859) 323-6577.
Billing
and Financial Information
UK Children's Hospital files insurance claims as a courtesy to you.
We are a preferred provider in many managed care and health insurance
plans.
Please make sure we are on your list of participating hospitals. If
we are not, you may be financially responsible for your bill. It is
possible
to still access UK Hospital if not on your list of participating hospitals
if proper approval from your health plan is obtained.
Deductibles, private
room differences and any patient balances due may be paid at discharge
or we can bill you. Your bill can be settled
with
cash, check, Visa, or MasterCard. We can even set you up on a payment
plan based on set guidelines.
Kentucky Medical Services Foundation
or KMSF will bill any services you receive from physicians such as
anesthesiologists, radiologists,
and neonatologists
to your insurance carrier or you separately. UK Hospital will bill
your insurance carrier or you for non-physician or facility charges
such as
room and board, nursing services, laboratory services, and medical
supplies.
For questions about your bill while you are in the hospital, call
our Financial Counselors at 323-5806 or Customer Service Representatives
at 257-8111.
If you would like to visit, we are on the first floor of UK Hospital,
between the main entrance and information desk.
An itemized statement
of your account can be sent to you by request. It takes approximately
five business days after your discharge
date. You
can call Patient Accounts at 257-8111 or toll free at (800) 288-2779
to request an itemized bill. The office hours are 8 a.m. to 4:30
p.m. Monday
through Friday.
Hospital billing
Patients Accounts Department
University of Kentucky Hospital, H102
800 Rose St.
Lexington, KY 40536-0084
Phone (859) 257-8111 or (800) 288-2779.
Physician billing
Physician services are billed separately by Kentucky Medical Services
Foundation (KMSF). Any questions concerning physician billings should
be directed to:
Kentucky Medical Services Foundation
138 Leader Avenue
Lexington, KY 40508
(859) 257-8618
Useful numbers
| Customer Service/Patient Relations |
(859) 323-8951 |
| Financial Counseling |
(859) 323-5806 |
| Medical Records |
(859) 323-5561 |
| Physician Billing (KMSF) |
(859) 257-8618 |
| Patient Accounts (Hospital billing) |
(859) 257-8111
(800) 288-2779 |
| 
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