Kentucky Children's Hospital Accounting
Financial Arrangements
If your hospitalization was scheduled in advance, you may already have
provided a financial counselor with insurance information and completed
financial arrangements. If preauthorization or precertification of your
child's admission is required by your insurance company, please contact the preadmission counselor before admission. If
you have any questions or problems with this process, the admitting counselor
will be glad to assist you. For more information, call 859-323-6577.
Billing
and Financial Information
Kentucky Children's Hospital files insurance claims as a courtesy to you.
We are a preferred provider in many managed care and health insurance
plans.
Please make sure we are on your list of participating hospitals. If
we are not, you may be financially responsible for your bill. It is
possible
to still access UK HealthCare services if not on your list of participating hospitals
if proper approval from your health plan is obtained.
Deductibles, private
room differences and any patient balances due may be paid at discharge
or we can bill you. Your bill can be settled
with
cash, check, Visa, or MasterCard. We can even set you up on a payment
plan based on set guidelines.
Kentucky Medical Services Foundation
(KMSF) will bill any services you receive from physicians such as
anesthesiologists, radiologists,
and neonatologists
to your insurance carrier or you separately. UK Hospital will bill
your insurance carrier or you for non-physician or facility charges
such as
room and board, nursing services, laboratory services, and medical
supplies.
For questions about your bill while you are in the hospital, contact us inthe following ways:
- Call Financial Counselors at 859-323-5806
- Call Customer Service Representatives
at 859-257-8111.
- Visit us on first floor of UK Hospital,
between the main entrance and information desk.
An itemized statement
of your account can be sent to you by request. It takes approximately
five business days after your discharge
date. You
can call Patient Accounts at 859-257-8111 or toll free at 1-800- 288-2779 to request an itemized bill. The office hours are 8 a.m. to 4:30
p.m. Monday
through Friday.
Hospital billing
Patients Accounts Department
University of Kentucky Hospital, H102
800 Rose St.
Lexington, KY 40536-0084
Phone 859- 257-8111 or toll free 1-800-288-2779
Physician billing
Physician services are billed separately by Kentucky Medical Services
Foundation (KMSF). Any questions concerning physician billings should
be directed to:
Kentucky Medical Services Foundation
2333 Alumni Park Plaza, Suite 200
Lexington, KY 40517
859-257-7910 or toll free 1-800-967-2131
Useful numbers
Customer Service/Patient Relations |
859-323-8951 |
Financial Counseling |
859-323-5806 |
Medical Records |
859-323-5561 |
Physician Billing - Kentucky Medical Services Foundation (KMSF) |
859-257-8618 |
Patient Accounts (Hospital billing) |
859-257-8111
toll free 1-800-288-2779 |
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